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SoftServe Business Systems

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Our Services

SoftServe Business Systems provides software development services for CPG enterprises with a focus on world-class collaboration, on-time project delivery, and pro-active and reliable maintenance.

As a trusted long-term partner to hundreds of global organizations, we play an active role in elevating businesses’ internal product and tech capabilities. We share the responsibility for business results to ensure that the features developed actually bring value to the organization.

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Our Approach to Services

In the current business landscape, data and tech expertise play a key role in the ability of CPG businesses to win in their markets and ensure sustainable growth. When we partner with clients, we go beyond simply completing projects or delivering services. We actively contribute our experience, technological and product expertise, as well as our talents to foster mutual success.

SSBS is transitioning from the customer-vendor model to a Continuous Engagement Framework. This transformation is accomplished through deep integration with our customers and the expansion of augmented teams. It ensures proactive guidance, continuous improvement, and a fast speed-to-market.

Customer – vendor 
model

One time project-based interaction
with limited maintenance

Continuous Engagement Framework

Deep continuous integration with 
the business to achieve long-term success

Strategic vision

Transactional approach

Proactive guidance

Continues improvements

Limited iterations

Ongoing Enhancement

Speed 
to market

Longer development cycle

Agile Acceleration

Customer – vendor model

One time project-based interaction
with limited maintenance

  • Transactional approach
  • Limited iterations
  • Longer development cycle

Continuous Engagement Framework

Deep continuous integration 
with the business to achieve 
long-term success

  • Proactive guidance
  • Ongoing Enhancement
  • Agile Acceleration

Services We Offer

Data & Analytics

Design and development of cloud data platform, data transformation and advanced analytics.

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Custom Development

Development of smart, functional and scalable web and mobile applications for every end user.

Salesforce

Implementation and customization of solutions based on all set of Salesforce products, including CG Cloud, MuleSoft, Einstein Analytics.

Design Center of Excellence

Craftsmanship of visually compelling and user-centric solutions to enhance your brand’s presence and drive growth.

SAP

Full-cycle SAP-based solutions for CPG businesses. Implementation, integration, customization and support.

Agile Transformation

Helps businesses to get at a sustainable pace and provide a continuous improvement cycle on team, product, and whole organization levels.

Quality Assurance

Full-cycle quality assurance frameworks, test automation, integration with CI/CD and DevOps processes

Achieve perfect solution-business fit 
with our headache-free software development

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How we work

As a highly experienced business, we offer an established process of collaboration that is built on established best practice, including modern agility frameworks, common delivery standards, and proven people management techniques. The process usually includes the following stages:

PHASE 1

Discovery

Our Focus

First and foremost, it’s crucial to complete an in-depth project discovery, where we will investigate the requirements, interview key personnel in the business and find out your priorities.

This phase can also function as a standalone consulting stage, helping to shape a strategy and vision for the digital transformation of the business.

Action Plan

  • Gather Business Requirements
  • Audit Current Systemf
  • Benchmark against industry standards
  • Estimate Resources

PHASE 2

DESIGN

Our Focus

This phase is crucial as it lays down the groundwork for the later stages of development.

Our goal is to create the big picture, the overall infrastructure, architecture, and the design concept of the solution, so the business can agree on the necessary investment and fine tune their overall expectations.

Action Plan

  • Create Concept
  • Select Tech Stack
  • Design Architecture
  • Prototype

PHASE 3

IMPLEMENTATION

Our Focus

During the Implementation phase, we aim to start delivering the final solution to a business. Usually, it’d be achieved using the SCRUM framework, so the client can get a viable product fast and see the improvement sprint by sprint.

This is the most resource intensive element of the partnership, and is dependent on the first two phases being delivered successfully.

Action Plan

  • Develop the Solution
  • Integrate
  • Test
  • Deploy to Production

PHASE 4

MEINTENANCE

Our Focus

During the Maintenance phase, we focus on improving and adapting the delivered solutions. This ensures we maximize returns, enhance user experience, and sustain positive outcomes across the software’s lifecycle.

In practice, it means we are working on continuous improvement so that client feedback is acted upon and the solution continues to evolve as the business environment changes.

Action Plan

  • Bug fixes and optimization
  • Provide ongoing support
  • Regularly update software
  • Transfer knowledge

Industry Expertise

Since 2003 we have helped hundreds of CPG businesses worldwide to drive growth and improve efficiency by allowing sales digitalization with our best-in-class software solutions.

Industrial experience lays a foundation for everything we do. We build this expertise using two main principles. First, each of the members of our team has advanced knowledge in the CPG sphere. Second, we value our major knowledge holders, so they can transfer their expertise and exchange best practices easily across the organization.

These two principles allow us to deliver consistent high-quality services to every customer no matter the location or the size of the business.

More About Us

SSBS AI-Driven EcoSystem

The technical and product expertise of SSBS found its expression in the development of exclusive digital solutions, all seamlessly integrated into a cohesive AI-Driven EcoSystem.

Effortless data exchange within the EcoSystem allows us to achieve up to 100% data quality, implement real-time decision-making, and integrate reliable AI/ML methodologies to empower CPG organizations with powerful data driven insights.

MORE ON ECOSYSTEM

Our Clients

Since 2003 we have cooperated with the world’s largest CPG players from around the world. Even thou every client has unique needs, our team always finds a way to shape solutions the way that the needs perfectly.

Tell Us the Story of Your Business

Tell Us the Story of Your Business

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